In case of any product defect found upon receipt, we undertake its immediate replacement without any additional financial burden to the customer, as soon as we are notified either by phone or by email ( firstname.lastname@example.org ).
In case of non-defective product, this can be returned if: You can if:
a) The date of receipt of your order with the date of submission of the request for return should not exceed 14 calendar days,
b) the packaging has not been violated and is in its original condition (in this case the customer is charged with the shipping costs.)
In any case, in order for the return to be accepted, the product must be accompanied by a receipt for the order.
To exercise the right of withdrawal you must complete the withdrawal form and send it to email@example.com within 14 calendar days.